We are committed to providing quality products to our customers. While we hope that you are always satisfied with your HDS America purchase, we realize there are times that you may need to return a product. If you will need to return your product, please review the information below.
• Returns must be made within 30 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
hdsamerica.com does not allow returns or exchanges on any opened, unsealed, or used products unless you have experienced an allergic reaction. (Please see Allergic Reaction section below). All Nail Polishes, Make-up, Hair Care are non-refundable/non-exchangeable due to hygienic reasons.
We will exchange or refund a product if it has not been opened, damaged or used. All returned items must be in the original condition with the original packaging and must be returned within 30 days of purchase with an authentic receipt. Shipping charges will not be refunded or credited. Hair Care, Nail Polish and Make-up will not be refunded, exchanged or credited under any circumstance due to hygienic reasons.
